Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

All deliveries are done on a timely manner. We can not guarantee early delivery, there may be orders ahead of yours. Please keep in mind that we guarantee your delivery will go out that day. If for some reason you need it done sooner. Please list a reason and or call the shop to see if this can be done. Thank you for your understanding. If our delivery driver has to do a 3rd attempt of trying to deliver there will be and additional $10.00 fee. We will notify customer on how they would like to pay and proceed.

Flowers by Jesse

All sales are final. We do not accept returns or offer refunds.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.